Ever been in the dreaded situation where a user is locked out of their Azure account and needs a password reset, stat? Knowing which Azure role grants you the power to save the day is crucial. It's not just any role; you need the right level of administrative privilege to avoid security risks.
The specific role you're looking for is the **'Helpdesk Administrator'** role. This role is designed specifically for tasks like resetting passwords, re-enabling user accounts, and managing basic user properties. Assigning this role to support staff allows them to assist users without granting them excessive permissions that could compromise the security of your Azure environment.
Granting the 'Global Administrator' role just for password resets is overkill and a security vulnerability. The 'Helpdesk Administrator' role provides the perfect balance, enabling efficient user support while adhering to the principle of least privilege. So, next time a password reset emergency arises, ensure the person handling it has the 'Helpdesk Administrator' role – it's the key to unlocking your users' access without unlocking security loopholes!